Box Office FAQ

Will Call

Tickets held at the Will Call window are available for pick-up one hour prior to the show. Customers must present a photo identification.

Box Office Contacts

Phone: 413-788-7033
Email: tickets@citystage.symphonyhall.com
One Columbus Center
150 Bridge Street
Springfield, MA 01103

Summer Box Office Hours

Monday through Thursday 10:00 AM – 3:00 PM

Friday 10:00 AM – 1:00 PM

Performance Day Box Office Hours
    • On weekdays when there is a performance, the box office will remain open until curtain.
    • On weekends when there is a performance, the box office will be open from noon until curtain.
    • The box office at Symphony Hall is open one hour prior to performance times.

Types of Payment Accepted

Cash, American Express, Visa, MasterCard and Discover.